Hi love . . .
My name is Krystal Alexandria. I’m so glad we’ve crossed paths!
You should know about me…
I care deeply about you thriving inside AND outside of your business.
Afterall, you didn’t start our businesses to recreate another “job”, did you?
Tools fascinate me, whether they be practical, business, mystical, scientific, emotional, and beyond.
Leveraging multi-faceted tools to level up the ease in your business, team, and life is what I do best as your OBM & Guide.
Your core values will lead us.
Your natural born gifts will inform our path.
Your long-game impact will pace the work sustainably .
I’m here to be your right-hand confidant, your biz “big sister”, and remind you of what matters most to you in service of your clients, community, and impact.
What is an “OBM”?
An Online Business Manager (OBM) is your right hand person and confidant who helps you virtually run your entrepreneurial business behind-the-scenes. They help with operational systems, team management, marketing, project management, launches, sales management, team culture, communications, and so much more.
THE EASE PHILOSOPHY
“Working with Krystal as OBM for our rapidly growing training company was a literal dream come true!
As a startup founder, I found myself in the typical “overworked & overwhelmed” mode that’s so common amongst new business owners. After deciding things needed to change, Krystal entered our world in the most serendipitous way! Over the 2 years of working together, she helped clean up our backend, put systems in place to streamline operations, created SOP’s for future hires, managed customer relations, and overall kept me and my business partner sane during a massive company transition.
If you get the chance to work with Krystal, be ready for someone who will both hold your company’s well-being with the highest integrity, and also relate with you respectfully as the real full-spectrum human that you are!
~ Aurianna Joy, Co-Founder of Trauma+Somatics, Bend, OR
Alignment is everything
Dream Team alchemy is felt from the beginning
FREEDOM & IMPACT
You’re are a woman, BIPOC, and/or queer-owned business creating meaningful impact.
You’re leadership-oriented and soulfully involved in social change in your own way.
You don’t want to be chained to your laptop stressing about every launch AKA letting your systems and team support you!
You LOVE planning ahead for ease, team cohesion, and smooth, warm, welcoming client experiences.
CREATIVE COLLAB-ING
You LOVE collabing with folks who inspire your creative fire, ground your energy, and make you brave.
You get energized by strategizing with team members who hold your vision for and with you and are committed to seeing it through.
You’re open to using tools that help support bringing the most potent wisdom in you to your work including tools like Astrology, Human Design, mindfulness techniques, somatic embodiment practices, etc.
LEVELING UP SUSTAINABLY
Your business roots are solidly planted and are looking to level up your team, revenue, and reach.
You are 2+ years in and have reached $100K-300K in revenue in your business and are calling in your dream OBM to help you grow, streamline, expand, and evolve.
You’re looking for someone who can help you grow your team and have your back as we bring your vision to more hearts around the world.
Industries of impact & Experience
Sustainable Systems, Support, & Vision to make your Business Dreams BECOME Reality
Areas of Support
Business Strategy & Visioning (includes personal & business astrology and human design charts analysis)
Multi-Launch Planning & Execution
Product Roadmap Management
Multi-Project Management
Systems Maintenance & Optimization
Marketing Campaign Management (email, socials, etc.)
Workflow & SOP Management
Weekly Task Management
Tech Suite Management
Team Hiring, Interviewing, Onboarding, & Off-boarding Management
VA & Contractor Team Management
Change Management
Intuitive Leadership
Open Team Communication & Team Culture Tending
Financial Management & Tracking
Team Meeting Leadership & Management
Customer Service Management, Optimization, & Problem-Solving
WHy Boutique OBM SUPPOrt?
That part is easy…
Here is why this approach brings my clients incredible results:
I work with only 1-2 clients at a time because radical presence is essential and consistently showing up with a full cup is my #1 way to deliver lasting results
I model slower, more sustainable business leadership and this allows me to walk my talk (goodbye, urgency culture!) along with cultivating time for what makes life rich
I am a 3/6 Self-Projected Projector in Human Design which means that I have an intensely intuitive eye for efficiencies, strategic guidance, systems that make all the sense, and uncanny methods of optimizing EASE
Being a Projector also means that I get to be strategic with my finite energy supply which means focused time on your business accelerates results in a fraction of the time, especially with a cohesive, heart-led team & vision
You’ve Got Questions, I’ve Got Answers:
I’m new to having an OBM. Is that okay?
Absolutely! Firstly, CONGRATS! This is a huge, empowered step in your business and you deserve incredible, grounded support in your corner. I LOVE helping to take solo-preneurs and/or small teams to the next systematized level. I have a knack for digital organization, streamlining, and cultivating clear vision so with your creative biz brain and my creative structure brain, we’ve got very cool things ahead!
Does an OBM typically work full-time?
Every OBM is different. I work with my clients on retainer and typically work between 5-10 hrs/week depending on the goals, team availability, etc. I structure our work relationship to account for very normal peaks and valleys in work rhythms. I work best with Virtual Assistant (VA) support, as well, to optimize impact and progress.
I’d like to hire VA support, too. Do you help with that?
Yes, as an OBM, being a part of hiring an aligned team is a special opportunity that I’m honored to be a part of. I’ve helped several clients with job descriptions, interviewing, onboarding, team culture setting, acclimation with existing team members, and beyond. Making sure we have the right team members in the right positions for them and the business is essential.
How long before I feel the ease in my business?
Right? Great question! This depends on all kinds of factors. In my experience, there are areas of the business where we will get some quick boosts in the ease department pretty immediately! In the end, we’re aiming for the long-game ease and that does take time to feel the effects of. There will be certain metrics we can select together as a team to focus on and check in with over time to ensure we’re getting that return on our time, money, effort, and brilliance!
Why is open comm-unication so important?
You know those pesky resentments, unspoken feelings, and moments of unintentional impact that happen? We’re all human so they’re bound to happen. Do you also know how those start to break down the foundation of trust, connect, and mutual respect over time when they go unspoken? This happens in our personal relationships, but you better believe they happen in our work relationships, too. My intention of cultivating practical tools and a healthy culture together as a team is not only harm reduction, but also cost-saving over time. When team members feel seen, understood, acknowledged, and valued, they stay longer and are more fulfilled in their work life. This, to me, is valuing the whole humans in each other in everyday practice, along with knowing, at our core, that we want to do right by each other. Sometimes we just need the built-in permission (and the right tools) to go there respectfully with each other which almost always ends up in feeling more connected and uplifted.
What kind of investment can I anticipate?
This very much depends on a variety of factors. Depending on what level of support you’re looking for, OBM retainers start at around $2k/month and up from there. Each retainer is highly customized for what your business needs. I highly recommend booking a FREE 30-min Ease Consult together so we can talk specifically about what you’re creating in your business and where/how I can support best. If you’re not quite ready to have a dedicated OBM, Systems Strategy Sessions are also available which will set you up with tailored strategic recommendations including systems, processes, tools, and mindset for implementation. You can use the same link below to get a session scheduled.
How do I know if an OBM is a fit?
Finding the right OBM for you is not something to take lightly. Your OBM will be involved in the most core inner workings of your business on the daily (trust is essential), your right hand person (you’ve gotta really jive together), and your team’s go-to person for what comes next (is it easy for you both to be on the same page, especially in moments that you’re not there?). Anyone can learn new tools, skills, etc. with ChatGPT, Google, and “YouTube University”, but are they bringing the real world, industry expertise gained through grounded experience, are your core values aligned (personal and business), and do you flow well together? These are intrinsic things that make for an amazing experience working together and in my experience, are not things that should be compromised on and are worth every penny with the right person.
How long have you been doing OBM work?
As life would have it, I’ve been doing this kind of work in different shades my whole career. I have a Business Management degree from the Boler School of Business at John Carroll University which led me (very, very unexpectedly) to a career in corporate IT doing project management and business analysis work for seven years. Then I had a classic life “plot twist” (check out my about page for the story!) that brought me to my business 11 years ago! I’ve been offering a mix of mentoring/coaching work, VA-turned-OBM work, and AstroHD Readings - all with the through line of bringing more ease to your life.
In the end, your business is a vehicle for cultivating change only you can bring!
I’m committed to ensuring that you get to have that lasting impact AND live a good life.
Infusing EASE into your business life translates to more time freedom, good, heart-led humans and team members who make your life exponentially better, and making money doing what you love.